
Free Shipping & Easy Returns
Free worldwide shipping on orders over $200 — plus hassle-free returns.
Built To Last A Lifetime
We stand by every product, building for durability so you can keep yours for years to come.
Less Bots, More Humans
The best part of being a small team — you can talk to us directly. We’re around for any question you might have.
Every Purchase Makes A Difference
We partner with Foundawtion to support their work in education, design, and architecture.
Learn MoreFAQs
It’s our more sustainable way to make things — we only produce what’s already been ordered. When a product is preorder, it means it’s being made right now and you’ll receive it as soon as it’s ready. The shipping date is always shown on the product page. This approach helps us avoid overproduction and cut down waste.
** When an order has one in-stock item and one preorder item, both are shipped together on the preorder’s estimated ship date.
Reach out to olendbackpacksstore@gmail.com for any stock questions. We work in small batches, so some products may go out of stock from time to time.
For a fabric backpack, gentle washing with warm water, mild soap, and a soft brush works well — just avoid leather pieces and metal hardware.
For a leather backpack, take it to a professional cleaner. Some leather shops also carry sprays to protect it from water and dirt.
Of course! If you need to change your order, email us at olendbackpacksstore@gmail.com and we’ll do our best to help. Just remember — changes are only possible if the order hasn’t shipped yet.
Absolutely — we have plenty of ideas for corporate gifts. Email olendbackpacksstore@gmail.com to request (and even personalize) your order.
A team member will reach out soon to finalize the details and pricing.
In-stock orders are dispatched within 24–48 business hours. For preorder items, the shipping date is listed on the product page and your confirmation email.
Estimated delivery times vary by region — typically 2 to 6 business days once your order has shipped.
All return policy details and instructions can be found here.
For any return questions, contact us at olendbackpacksstore@gmail.com.